How We Deal With Car Trouble
At Avus Autosport, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Avus Autosport. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Avus Autosport, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Emphasis On Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Avus Autosport focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
We Go The Extra Mile
At Avus Autosport, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2001, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 818-500-7663 or email us.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Can not say enough good things about Andrew, Sandro, Ruben and the whole group at Avus Autosport. As soon as you walk in you can tell that they take pride in their work. The shop is what you would want it to look like if you built one yourself. However the most important part of any shop is their knowledge and here once again they excel. The work they did on my car was top notch and done in an expedient manner. They know exactly what they are doing and then get it done in a reasonable time frame. Each time I have taken my car here they have been less expensive than I was thinking and done better work than I was expecting. They also stand behind their work and are extremely accommodating when addressing any issues or questions you may have.
Trust in this industry is very rare, and reviews like this are normally always biased with people reviewing shops based only on personality of people working there and without knowing what goes into the actual work being done. When you see someone leave a five star review, how do you know that they know the work that has gone into the car? Usually people have no idea what shops do to their cars. In my case, my business is in the automotive industry and I deal with shops on a daily basis. I can say with absolute certainty that Avus Autosport is run by people that love cars, and treat my cars as if they were theirs. Their mechanics have the experience and in-depth knowledge around any of the BMW’s or Porsche’s that I’ve brought in, and only use the best vendors as I’ve used their vendors as well. All in all I can say that for any German or European car, Avus is the one shop that I can trust 100% to be friendly, yes, but to truly do the work in the right manor with the utmost care that I look for. Thank you guys for always taking care of any car that I bring you!!