How We Deal With Car Trouble
At Avus Autosport, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Avus Autosport. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Avus Autosport, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Emphasis On Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Avus Autosport focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
We Go The Extra Mile
At Avus Autosport, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2001, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 818-500-7663 or email us.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
If you know more about cars than just owning one, you'll know this is "The Shop" the minute you walk through the door. Absolute aces. I purchased an e39 M5 which had, let's say, some issues. It drove fine but it just wasn't "right" - it had been modified by previous owners, but it was clear it had never been sorted. Eventually it became clear that they'd paid for mods but not for a LOT of maintenance. Avus was referred to me by a friend who has them maintain his M5 (it's the most beautifully-prepped M5 I've ever seen). It took awhile, but what I got back was 3x the car I dropped off with them. Absolutely mind-blowing. I tracked it literally the day after picking it up and it was astounding how dialed-in it was. I cannot recommend Avus highly enough. It's one thing to have a lot of work done - it's another to have it done completely, 100% "sorted" the very first time. No other shop is going to touch my car in the future. I seriously have a "new" 25-year-old car now. And it's the absolute bomb. I'm thrilled it's my car, and I didn't have that feeling before the guys at Avus did their magic. If you're a car guy who's turned a wrench, you'll also know it's not magic - it's massive doses of skill and experience. Everyone at Avus - Sandro, Andrew, Ken, Reuben - are super knowledgeable and intelligent in their approach to your car. The level to which they "inspire confidence" is worth going out of your way for. These aren't mere mechanics, they're technicians looking at everything. They'll tell you everything, but they'll also break it down into what you need "now," "soon," and "when convenient." Do yourself a favor, and find out for yourself!
My convertible top was not working so I took my car to Santa Monica BMW for a diag. Santa Monica BMW tried to charge me 10k to fix the roof and I knew something was wrong so I took my car to Avus Autosport, they were able to fix a hydronic line in my roof and tension cable for less than 2500$. The owner was so honest and kind and did great work. Taking my car to Avus saved me 7500$!! So now I have more money for my next fun car. It’s hard to find an honest mechanic now adays but Avus delivered and didn’t try to up charge me or sell me services I didn’t need. I highly recommend Avus if you have a European car, it’s clear the owner is an enthusiast himself and treats customers like family. Great service! And the best part is that they use OEM BMW parts so they come with a 2 year warranty, I trust Avus to get the job done right for a fair price.